FAQ

Products

We always recommend new users to read the offical User’s Guide. It is an elaborate guide that gives you all the information on salvia that you need to use it safely and effectively.

Our salvia comes from Oaxaca, Mexico.

No, we don’t grow the plants ourselves.

The effects of taking salvia divinorum depend on the way you consume it. Smoking it often leads to more intense and striking effects than chewing it. Possible effects include:

  • Derealization and loss of identity

  • Feeling as if one is an object

  • Out-of-body experience

  • Overlapping realities, the feeling of being in several places at once

  • Delay of time perception

  • Uncontrollable laughter

  • The feeling that the body is bent or pulled by different forces

  • Visual effects consisting of two-dimensional surfaces

  • Speaking an unintelligible ‘gibberish’ language

  • Visiting places from the past, especially from childhood

This depends on the way you consume the salvia. Smoking it will result in effects lasting about 10 minutes, while chewing can cause a trip of more than 2 hours.

For smoking, the effects kick in after about 30 seconds. If you’re chewing the salvia, it will take about 5-10 minutes.

It smells just like tea leaves!

Ordering

In our shop you can pay with your credit card and with several crypto currencies (Bitcoin, Ethereum etc.). Please note that when an order payed with cryptocurrency is refunded, it is done so by a transferral of the original amount in cryptocurrency (not in fiat). This means that the fiat value of a refund can vary depending on the value of the particular cryptocurrency you paid with.

Those should all work if the balance on the card is sufficient. If you encounter a problem during payment, please contact us through our Contact Form.

After clicking Proceed to checkout you will be redirected to a domain we use specifically for payments. This it to ensure a safe and discreet payment process.

We label our salvia as ‘green tea’ to ensure a discreet payment and shipping process.

We do not give out samples. If you’re insecure about buying or using salvia, we reommend you to first order the smallest quantity possible of the product you want to try it out.

Currently we do not have any discounts or coupon codes. We might have those in the future.

Yes. If you want to order more than 2 kg of dried leaves, please contact us through our Contact Form.

Shipping & Tracking

Shipping within Europe normally takes 3-5 business days from the moment we ship your order. For the US and Canada, it is 4-9 business days.

For the rest of the world, packages usually don’t take more than 3 weeks to arrive. Please look at this page on the site of PostNL (the postal company we work with) for the estimated delivery times per country.

Note that there is a possibility that your package will be delayed. A list of current international service alerts including the estimated delays can be found here.

It usually takes 1 to 2 days. Note that we do not ship on Sundays. You will receive a shipping confirmation mail on the day we ship your order.

Please check whether shipping to your country is delayed here.
 
If the shipping time of your order exceeds that estimate, it is unlikely that your package will still arrive. That could mean your package was either lost or returned to sender. If it was lost, you can only get a refund if your order was shipped with tracking. If it was shipped without tracking, there is nothing we can do. We do not refund lost packages without a tracking code.
 
However, most extremely delayed orders take so long because they are being returned to sender for some reason. This happens for example when the package has an invalid shipping address or when the recipient was not at home at the time of delivery. When we receive your order back we immediately refund your full payment.

We ship from The Netherlands.

We ship worldwide. Due to COVID-19 we are unable ship to some countries, because their mail route is closed. A regularly updated list of these countries can be found on the site of the postal company we work with (PostNL).

Yes, we label the salvia as ‘green tea’ and do not put our company name on the package.

It is your own responsibility to check the legality of our products in your country/state. We ship worldwide and cannot keep track of all regulations for every country.

We use a flat rate of $4.50 for shipping without tracking. To ship your package with tracking we charge you $16.50.

We offer shipping with tracking to a select group of countries. You can check whether your country is available for tracking here (select ‘Delivery times cross border’ and look under the column ‘Packet Tracked’).

If tracking is avalaible for your country, the option will be visible during checkout. In the case tracking is available for your country but you don t see an option for it during checkout, please contact us.

Note that for bulk orders (more than 2 kg), tracking is and obligatory and available for every country.

Your tracking code is in the shipping confirmation mail that you receive on the day we ship your order.

No, we do not. We only offer shipping with or without tracking. Sometimes one of those options is (slightly) faster than the other. You can check the estimated delivery times for both options here (compare the columns ‘Letters and (letterbox) Packets Priority’ and ‘Packet Tracked’).

Refunds & Returns

Yes, we do. Our Return and Refund Policy only applies to orders that have shipped through registered mail (with tracking). These can be returned and refunded within 45 days after purchase. If your package does not arrive within 45 days, it is also possible to request a refund. Please fill in our Contact Form to do so. We will reply to you within 48 hours.

Read more about our Return and Refund Policy in our Terms and Conditions.

If your order was shipped with tracking, you have the right to a refund if the order takes longer than 45 days to arrive (after the day of shipping).

If your order does not have tracking, there is unfortunately nothing we can do. We do not refund orders without tracking unless they are returned to us (either by you or by the postal company).

Miscellaneous

We are not interested in any deals or offers concerning salvia or related products. We do have an interest in collaborations that concern promotion of products or the writing of articles. If you want to do such a collaboration, don’t hesitate to contact us through our Contact Form.

At present we do not. We might have one in the future.